Digital Strategy Expert

Digital Strategy Expert


Do you enjoy designing digital customer experiences and driving adoption?

Our Client seeks a seasoned and self-directed digital guru who knows how to collaborate with and influence partners to drive digital adoption. This role will create world-class, highly relevant digital strategies to drive customer engagement and consumer insights for the company’s brands.

Status: ON HOLD
Position: Digital Strategy Expert

The successful / ideal candidate:

  • Has a unique blend of visioning, ideating and executional abilities.
  • Creates digital strategies that drive customer engagement as well as business intelligence.
  • Is capable of providing insights and analysis to drive the business forward.
  • Works effectively across a large, matrixed organization.
  • Is a customer advocate and passionate about building positive digital experiences for targeted audiences.
  • Knows the breadth of the digital world and how to use technology effectively to connect with consumers.


  • With the mindset and accountability of a brand product manager, design and implement all digital projects and driving for results.
  • Collaborate with and lead all partners to deliver respective responsibilities, within deadlines and regularly review and evaluate progress against timelines and budget.
  • Integrating and communicating across the connected marketing and patient engagement groups.

Role Responsibilities:

  • Be a subject matter expert for effective and efficient, data-driven, digital strategy.
  • Collaborate with the brands and marketing to create world-class, digital, customer engagement that supports business objectives.
  • Identify customer intelligence gaps needed to inform digital engagement design.
  • Drive the development of intelligence reports that result in actionable recommendations that support the utilization of digital channels and content marketing.
  • Define enterprise-wise, world-class digital marketing performance standards.


  • MBA preferred
  • Minimum 8+ years of relevant experience
  • Healthcare and non-Healthcare experience a plus
  • Deep understanding of analytics and data-driven insights, connected-customer concepts, digital technologies and tactics
  • Experience developing digital customer experiences based on customer insights and business goals
  • People leadership, influencing and communication skills
  • Creative, collaborative, solutions-oriented, problem solver
  • An empowered, agile mindset & business approach. Must be adaptable to change


This position is on hold.
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