| Position: | Management Supervisor |
| Status: | FILLED |
The Opportunity:
Our client is a global leader in customer relationship management and interactive marketing. They are seeking a Management Supervisor to lead the strategy and development of integrated marketing programs while working with cross-functional teams. The ideal candidate will have strong direct response interactive experience as accounts will be primarily online-based.
Job Description:
A seasoned Management Supervisor is needed to oversee the day-to-day team, Client, and project management activities of the account. The ideal candidate will demonstrate the following responsibilities:
Client Leadership:
- Work as an extension of the client team
- Maintain and grow strong mid-to-senior level client relationships by understanding their key marketing objectives
- Proactively identify client growth opportunities and support the new business development process
- Lead the development and presentation of client deliverables
Strategic Leadership:
- Provide leadership in the areas of relationship marketing, data-driven solutions, integrated communications (brand, direct, interactive), testing, and analyses
- Define business objectives of marketing programs and translate them into marketing strategies
- Review customer research and data to identify key customer insights
- Translate the insights to drive development of integrated, multi-channel direct response communications programs
- Work with creative team to communicate strategy, review concepts, and develop client presentations
- Independently develop marketing communications strategies to acquire, retain, cross-sell, and up-sell customers
- Synthesize program results into actionable findings
- Present research and results to client
Team Leadership:
- Work in an integrated team with the Associate Creative Director and Producer/Project Manager to identify client solutions on an identified piece of client business
- Work with Measurement and Analytic team to review test plans and results and make recommendations for continuous improvement
- Work with Media Strategist to make recommendations on integrated programs
- Mentors and manages staff by providing regular feedback and establishing goals and development plan
Experience:
- 4 year undergraduate degree (Marketing / Business)
- 7+ years experience in direct marketing, online/digital experience necessary
- PC proficiency with Microsoft Excel, Power Point
- Superior client leadership skills including ability to articulate complex marketing strategies
- Proven track record of being 'trusted advisor' with senior clients and senior agency team members
- Strong strategic and analytic skills
- Strong understanding of media channels
- Deep understanding of the agency creative process
- Superior verbal, written communication and presentation skills
- Ability to work in an entrepreneurial, independent environment
- Ability to adapt to changing priorities in a fast paced dynamic environment
- Ability to organize and execute multiple projects and priorities
- Must be a team player
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