| Position: | Fieldwork Business Development Manager |
| Status: | FILLED |
Job Description:
We have an opening for a Fieldwork Business Development Manager at a leading primary market research supplier located in New York City. This hire will be responsible for the management of key client accounts, develop relationships with clients in order to improve customer satisfaction and loyalty.
Responsibilities:
- To promote Fieldwork International services to existing and new clients
- To provide quotations and advice/consultancy to clients to deliver the best possible product to clients
- To represent the company at client meetings and conferences as appropriate
Project Management:
- To oversee the handling of, and to stay informed of all key tasks, communication and deadlines for all projects running for their key client accounts
- To work closely with project management teams to ensure successful execution and completion of projects
- To develop, implement and improve standardized workflow processes between client and company
- To lead kick-off meetings between clients and account/project management team
Financial:
- To maintain a steady profit margin when quoting, and work with Business Unit Heads to ensure rate cards are kept competitive and up to date with client needs
- To carry out administrative duties including updating CRM database and reporting on all client activity
Knowledge, Skills and Abilities:
- Strong business development and client service skills with a proven track record in managing clients and winning businesses
- Strong Financial management skills
- Excellent communication skills, both written and verbal
- Excellent interpersonal skills to develop and nurture client relationships
- Ability to exercise professional judgment and assume responsibility for decisions which impact quality of service
- Excellent organizational and project management skills
Education and Experience:
- Graduate degree preferred with minimum of 3 years industry experience or Bachelor's degree with minimum of 4 years industry experience
- Functional competence and knowledge of the market research fieldwork and pharmaceutical/healthcare industries
This position comes with a competitive salary.
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