Our Client:

Our client's mission is simple: "To provide a membership service which frees their customers from the worry and inconvenience of home emergencies and repairs." And since 2003 they have been doing just that - providing homeowners across the country with affordable home emergency repair plans that protect their customers from the high cost of repair bills and getting them the help they need when needed, all with just one phone call.

Their experienced US based call center representatives stand by 24 hours a day, seven days a week, 365 days a year. Nights, weekends and holidays we are ready to dispatch a local, licensed and insured contractor to make critical repairs to their client's plumbing, electrical, and heating and cooling systems. They save their customers from the hassle of finding a contractor, and they protect their customers from high costs - that's because all covered repairs are completed at no charge up to an annual benefit, with no out-of-pocket expenses, no deductible, no service, trip or permit fees, and no paperwork to fill out.

Our client has been providing home emergency repair plans in the US since 2003. They have operations in the US, IK, France, Spain and Belgium. In the US alone, they are servicing over 1.1 million contracts, partnering with 15 utility companies and offering plans directly to consumers across 36 states. All together, their collective companies have more than 17 years of experience in providing high-quality home emergency repair plans and manage over 10 million home emergency repair plans for more than 140 companies, including over 40 major utility providers worldwide.

The Position:

This position will execute and management marketing plans for assigned partners that will meet or exceed organizational objectives. That includes effectively management the marketing, advertising and promotional activities of the organization.

Responsibilities:

• Work closely with the Planning and Analysis team to ensure creative integrity maintained for all mailings.
• Manage and coordinate all marketing and promotional materials for assigned partners.
• Act as liaison between Marketing, Account Management, Licensing/Legal, Call Center and Repair Management teams to get product defined and marketing executed.
• Lead the planning and implementation of the marketing materials/project.
• Facilitate the definition of project scope, goals and deliverables.
• Plan and schedule project timelines.
• Track project deliverables using appropriate tools.
• Provide direction and support to the Marketing team.
• Constantly monitor and report on progress of the project in Mail Plan and regularly scheduled weekly update meeting.

Requirements:

• BA in business or marketing-related degree
• Experience in executing and maintaining marketing strategies
• Minimum of 5 years direct response/mail marketing skills
• Excellent written and verbal communication skills
• Strong organizational and planning skills
• Self-starter
• Must be a team player and collaborative