| Position: | Director/VP Client Services |
| Status: | CLOSED |
Company
Interactive marketing technology company that helps clients maximize the value of their shopper audience
Position
As Director/VP of Client Services you’ll serve as the epicenter for client activity, applying the right mix of products, solutions and services to maximize client success. You’ll be responsible for managing key client relationships, determining strategies, and executing programs that help e-commerce clients generate new non-transactional revenue from advertising and trade promotion.
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Responsibilities and Skills
- Leading and managing key e-commerce client relationships and programs/campaigns
- Consulting with clients and advertisers to develop joint program strategies
- Coordinating with other functions within the organization to ensure programs are delivered and that client goals are achieved
- Packaging and delivering services and solutions to help expand client programs
- Contributing to product pipeline definition as a voice of the customer; gathering and documenting business requirements
Requirements
- Has Managed relationships with retailers in electronics, office and CPG industries
- Has Managed trade promotion budgets with major retailers as sales/mktg person for major manufacturer
- Bachelor’s degree required, MBA a plus
- 7+ years of professional experience leading client relationships and driving successful execution of goals in the context of retail trade promotion, online media, and e-commerce/marketing-related software
- Client-side experience with a retailer a definite plus
- Experience managing a team of direct reports
- Strong analytical skills, with ability to identify business opportunities/issues, design appropriate tests/analysis, and execute/optimize based on results. Experience with statistics, data modeling, statistical software packages, and designing SQL queries a plus
- Ability to translate client needs and business opportunities into software business requirements
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