| Position: | Project Manager |
| Status: | CLOSED |
Company
The client is a leading online marketing services company providing customized programs to e-commerce, travel, and other fee-based businesses. Through its range of innovative products, they help their clients increase their revenues while offering its clients' customers a range of valuable benefits packages.
The Position
The Project Manager is responsible for the successful development of solutions to maintain and enhance the Rewards website and member communications. In this role, the Project Manager plans, documents, schedules and manages multi-functional project activities and project teams to satisfy project requirements and work primarily with the product, creative and IT project groups to ensure solutions are delivered on-time and within scope.
Primary responsibilities include:
Internal projects
- Develop, document, and maintain business requirements for websites and interactive marketing campaigns and tests
- Develop project plans and define deliverables
- Lead projects and team members to complete projects on deadline and within project scope
- Proactively to identify project issues/risks and to solicit options from IT and Creative
- Follow through with each department to confirm that each deliverable meets technical specifications and is delivered on time
- Proactively resolve issues and manage expectations
Vendor management
- Work with new and existing third party vendors to:
- Define business requirements for ongoing and new projects, ensure project timelines are met within scope, quality and budget
- Guide vendor/IT interaction to mitigate production and data feed issues
- Monitor and manage project budgets to ensure on-budget tracking, reporting, and management
Email deliverability
- Serve as primary marketing liaison with deliverability consulting firm to proactively review issues and analyze findings, leveraging publicly accessible tools, proprietary tools and internal data
- Act as liaison between product and technical teams to gather and disseminate required data to deliverability partner as necessary
- Communicate program initiatives that may impact performance, so partner can provide best practices recommendations and other consultative services
Required background and qualifications include:
- Exceptional project management skills and proven ability to apply them in an interactive marketing environment
- 2-3 years program/project management experience.; Experience working with both existing and emerging internet technologies such as HTML, CSS, Javascript, AJAX, JSON, Rails, a plus. Solid understanding of technical issues, systems integration issues and project implementation issues.
- Proficiency in MS Project and Excel
- Ability to build strong relationships and effectively collaborate across departments
- Ability to manage multiple projects simultaneously
- Ability to identify problems, mediate issues, develop solutions and implement a course of action
- Proven ability to bring projects in on time and on/under budget
- Strong follow-through and attention to detail, with a willingness to take on whatever tasks are needed to complete the job
- Excellent written and verbal communication skills.
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