| Position: | Director of Sales Operations |
| Reference: | 66443 |
| Salary: | Up to $120,000 |
| Location: | Port Washington, New York |
The Company
Our client offers unparalleled information for better business decisions as an innovative global market information company that leading manufacturers, retailers, resellers, distributors and operators turn to for essential marketing information across a broad range of industries. They offer business-critical insight to their customers, aiding them in uncovering market opportunities, strengthening channel relationships, and benchmarking industry performance.
Overview
The Director of Sales Operations is responsible for leading and managing Sales Operations function, while supporting all Business Units worldwide.
This is a highly visible and complex role, since the candidate will be required to support and work with executives and users across the entire organization. The successful candidate must be a passionate and proactive visionary in driving the adoption and value of the usage of Salesforce.com. In addition, the candidate must be a strong leader, extremely well organized, detail-oriented and quality-minded and possess excellent written and verbal communication skills.
Key Responsibilities
- Ownership of a 340-user (expected to grow to 425 with the addition of Europe) Salesforce.com (Enterprise version) system. This includes being the visionary and evangelist to drive user adoption, value, and ROI as well as the day-to-day user support and system maintenance. Direct responsibility will also include a business consulting role, working closely with diverse user groups including Senior Management, Sales & Business Unit management, Marketing, Finance, and Legal to deliver timely, accurate and actionable business information.
- Lead and manage a staff of 3-4 people. Staff responsibilities include tracking sales results versus individual objectives, maintaining and reporting sales compensation plans, annual and monthly revenue tracking and reporting, ad hoc reporting, and contract processing.
Competencies
- Bachelor's degree.
- Ability to manage projects with multiple tracks as a high-energy leader.
- Ability to develop clear action plans and drive processes with numerous interdependencies.
- 3-5 years experience managing a Salesforce.com system, additional experiences with other CRM systems a plus.
- Some business analysis experience (including implementation, tracking, problem resolution and reporting) preferred.
- Experience working with Finance systems a plus.
- A successful track record of working with managers and executives at high levels in the organization, as well as staff users.
- Excellent written and verbal communication skills, strong presentation skills.
- Experience leading change.
- Strong problem solving skills, analytical capabilities, and collaboration skills.
- Must have attention to detail, a commitment to quality and be results driven and customer focused.
- Meeting management and group process facilitation skills are required.
For more information or to apply for this position, please contact:
Tim Welo
Senior Recruiter
203.750.8838 ext.14
twelo@victoriajames.com
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